What a Start to the New Year
The new year has already given us many opportunities for leading through chaos. Massive snowfall and frigid temps, devastating fires, a Presidential term that began with sweeping changes, and, of course, the everyday challenges all leaders face. To say it’s been a tumultuous time is an understatement.
Yet, even in the chaos, leaders are expected to provide stability, make decisive choices, and support their teams. The pressure is real.
That pressure showed up in my executive and leadership coaching sessions last month. Clients shared fear, anger, frustration, confusion, and disappointment. They said they’d had such high expectations for themselves in 2025 but already felt defeated. They shared concern for their well-being and that of their teams.
When dealing with chaos and disorder, negative emotions often make an appearance. Circumstances—like dangerous temps and destructive fires– can create thoughts of gloom and doom, and emotions fall right in line with those thoughts.
Unfortunately, once negative emotions settle in, the actions we take are rarely beneficial, and those actions inevitably lead to lackluster results.
Thankfully, this downward spiral can be avoided when leaders commit to taking care of themselves so they can then ensure their teams remain resilient, engaged, and productive.
Prioritize Self-Care to Sustain Leadership
Great leadership starts with self-leadership. Leaders who neglect their own well-being will struggle to inspire and guide their teams. Here’s how leaders can prioritize self-care:
- Manage Stress Proactively
High-pressure situations demand a proactive approach to stress. Establish routines that incorporate mindfulness, exercise, and proper rest. Even small practices, like morning meditation or a daily walk, can help regulate stress levels and maintain mental clarity. - Set Boundaries to Prevent Burnout
The urge to be available 24/7 can quickly lead to exhaustion. Set clear boundaries between work and personal life to ensure recharging occurs. Encourage team members to do the same to foster a healthier work environment. - Seek Support and Avoid Isolation
Leading through chaos can be lonely, but isolation weakens resilience. Seeking mentorship, participating in leadership peer groups, or simply confiding in trusted colleagues helps maintain perspective and emotional well-being.
Provide Stability and Clear Communication
During turbulent times, employees look to leadership for reassurance. Providing stability does not mean pretending that challenges don’t exist; it means offering clarity, direction, and honest communication.
- Be Transparent and Communicate Consistently
Uncertainty breeds anxiety. Openly communicate challenges while providing clear direction. Even when answers are not available, acknowledging the situation fosters trust. Regular updates—through team meetings, email check-ins, or one-on-ones—help maintain engagement. - Simplify Priorities and Provide Focus
Chaos often brings information overload and shifting expectations. Help your teams focus by clearly defining top priorities. What matters most? What tasks can be eliminated or postponed? A focused team is a productive team. - Lead with Empathy and Listen Actively
Employees may experience heightened stress, fear, or frustration. Active listening—acknowledging concerns, offering reassurance, and demonstrating empathy—strengthens morale. When people feel heard, they are more likely to stay engaged and committed.
Foster a Resilient and Adaptable Team Culture
Beyond providing stability, leaders must cultivate resilience. Teams that adapt quickly to change are more likely to thrive despite uncertainty.
- Encourage Flexibility and Innovation
Rigidity during chaos creates additional stress. Empower your teams to explore new solutions, pivot when necessary, and embrace innovation. Create an environment where experimentation is encouraged. - Recognize and Celebrate Small Wins
Morale can decline when challenges feel insurmountable. Recognizing small achievements, whether through shoutouts in meetings, emails, or informal conversations, reinforces progress and maintains motivation. - Promote a Supportive Team Dynamic
Encouraging collaboration and peer support strengthens resilience. Foster an inclusive environment where team members uplift one another. Simple practices, like open forums for sharing challenges, can enhance team cohesion.
Lead by Example
In chaotic times, leaders must embody the behaviors they want to see in their teams. By prioritizing self-care, providing stability, and fostering resilience, leaders not only navigate uncertainty effectively but also create a workplace where people feel valued, supported, and motivated.
Leading through chaos is not about having all the answers; it’s about showing up with clarity, empathy, and adaptability. When leaders take care of themselves, they can take better care of their teams, ultimately guiding them toward success even in the most turbulent circumstances.