The Ideal Situation
Read any article or book about effective leadership, and you’ll find exceptional listening and clear communication to be two tips offered. It makes sense, right? When your team member comes to you with a challenge, the best thing you can do is listen. Without interrupting. Without chiming in with solutions. Then when that team member finishes, you can ask clarifying questions to ensure you understand the challenge as they see it. By communicating clearly and respectfully, your team member feels seen, heard, and understood.
Sounds ideal, doesn’t it? [Read more…] about 3 Steps to Greater Leadership Understanding, Curiosity, and Open-Mindedness